Frequently Asked Questions for Food Junction RSVP Card

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How do I use Food Junction RSVP Card?

Top-up your Food Junction RSVP card at any Self-Service top-up kiosks at Food Junction outlets if necessary.

Simply present your Food Junction RSVP card at any Food Junction stall to get 10% discount or to redeem any Coke credit at the Drinks stall.

  • Food Junction Dollars & 10% discount is accepted at all stalls within Food Junction.
  • 10% discount cannot be used in conjunction with any other discounts, promotions, vouchers or privileges
  • 1 Coke credit is redeemable for 1 cup (12oz) of Coke from dispenser
  • Coke credits are redeemable at all participating food junction outlets except One Raffles Place

Where can I purchase my Food Junction RSVP card and top-up my Food Junction dollars?

You may purchase Food Junction RSVP card at any Food Junction drinks stalls (except Sembawang Shopping Centre) or Transitlink offices. Food Junction dollar top-up can be done at Self Service Kiosks (via NETS. No cash payment allowed) located at any Food Junction outlets.


What is the difference between Food Junction cards sold at Transitlink offices and cards sold at Food Junction outlets?

The pre-stored value of the Food Junction card differ between cards sold at Transitlink offices and cards sold at Food Junction outlets. However, both cards share the same functionalities.

Transitlink Office Food Junction Outlets
Sale Price $12.00 $12.00
Pre-stored dollar Value $7.00 Nets FlashPay dollars $7.00 Food Junction dollars
Coke Credits 1 credit 3 Credits

How can I check the expiry date of my Food Junction wallet stored value?

Food Junction Dollar is valid for 1 year from date of top-up. Customers can view the details of their current Food Junction dollar or Coke balance at Food Junction Self Service Kiosks, NETS terminal and FlashPay mobile app available at Play Store.

Expired Food Junction Dollar and coke credits will be void, strictly not extendable and cannot be refunded.


How long can I use my Food Junction card for?

Food Junction cards are valid for 7 years from date of encoding. (Kindly take note that the food junction card itself and its stored credits have separate expiry)

Upon expiry of the Food Junction card, the Consumer may obtain a refund on any remaining unexpired stored value at any Transitlink office. For refund of NETS FlashPay value only, customer may also obtain from automated teller machines (“ATM”).

Terms and conditions of Nets FlashPay and RSVP merchants apply.


Can I still use my Food Junction card after it expires?

Yes, any unexpired stored value in the expired card is still redeemable at relevant outlets of merchants however top-up transactions will not be permitted.


Can I perform Nets FlashPay (Public) top-up or other RSVP top-ups at top-up kiosks at Food Junction?

Top-up kiosks at Food Junction only allow Food Junction RSVP transactions, this includes top-ups and card balance enquiries. Customers will not be able to perform any Nets FlashPay or other merchants RSVP transactions.not be permitted.


Can I refund my Food Junction card?

No, full refund of Food Junction card is not permitted. Only unredeemed, unexpired dollars and item credits are refundable.


Can I still pay by NETS and NETS FlashPay at Food Junction?

Yes, NETS and NETS FlashPay payment modes are still acceptable at Food Junction but customers will not be able to enjoy the Food Junction 10% discount.


I lost my Food Junction card, can I deactivate it?

The Food Junction card is deemed non-retrievable once misplaced and there is no refund or deactivation for lost or stolen Food Junction cards


Who should I approach if I am facing issues with my Food Junction card?

For RSVP top-up, expiry, valid refund or faulty card issues, customer may contact NETS at info@nets.com.sg or call 6274 1212.

Food Junction RSVP card is a joint programme between Food Junction and NETS. We seek for your kind understanding to give us sufficient time to revert back to customer enquiries.