Frequently Asked Questions for Food Junction Tap Tap/RSVP Card

How do I use Food Junction Tap Tap/RSVP Card?

All Food Junction Tap Tap/RSVP comes with a pre-loaded value of $7 in the Food Junction private e-wallet when you purchased from the outlets. You may top-up your Food Junction RSVP card at any of the Self-Service top-up kiosks at all Food Junction, The Food Place and The Food Market outlets if necessary.

Simply present the Food Junction Tap Tap/RSVP Card  for payment to enjoy 10% unlimited discount, all day every day!

    • Food Junction stored value credits & 10% discount are accepted at all stalls within Food Junction, The Food Market and The Food Place.
    • 10% discount cannot be used in conjunction with any other discounts, promotions, vouchers or privileges.

Where can I purchase the Food Junction Tap Tap/RSVP Card and top-up my Food Junction stored value credits?

You may purchase Food Junction Tap Tap/ RSVP Card  at any Food Junction, The Food Market and The Food Place Drinks Stalls.

Food Junction stored value credit top-up can be done at the Self Service Kiosks located in all Food Junction, The Food Market and The Food Place outlets (via NETS  only, no cash payment).


How much do I need to top up my Food Junction RSVP card with?

Food Junction credit top-ups can be done at any of the Self Service Kiosks via NETS payment, in denominations of $10, $20 or $50.


Why can’t I use the stored value credits for other NETS FlashPay functions?

The Food Junction Tap Tap/RSVP Card also doubles up as a NETS FlashPay Card and can be used to pay for travelling on buses, MRT or LRT, ERP, EPS and retail purchases. The credits for these functions are stored in a public e-wallet within the card.

The Food Junction Tap Tap/RSVP Card stored value credits are in a private e-wallet, which can only be used for purchases at Food Junction.


How long is the validity of my Food Junction Tap Tap/RSVP Card and stored value?

Food Junction Tap Tap/RSVP Cards are valid for 7 years from date of encoding.

Topped-up stored-value credits  are valid for 5 years from top-up date.

Expired Food Junction Tap Tap/RSVP Card stored value credits are only refundable within 1 month from the expiry date in the form of Food Junction vouchers. 

All unexpired credits are strictly non-refundable

For refund of NETS FlashPay value only, customer may obtain from automated teller machines (“ATM”).

Customers can view the details of their current Food Junction stored value credits at Food Junction Self Service Kiosks located within Food Junction outlets or through NETS Flashpay mobile app available at Android Play Store only.

Terms and conditions of NETS FlashPay and RSVP merchants apply.


Can I still use my Food Junction Tap Tap/RSVP Card after it expires?

Yes, any unexpired Food Junction stored value credits in the expired card is redeemable at Food Junction, The Food Market and The Food Place outlets, however top-up transactions will not be permitted.

 


What can I do if the Food Junction Tap Tap/RSVP Card stored value credits expire?

Expired Food Junction Tap Tap/RSVP Card stored value credits can be refunded within 1 month from the expiry date in the form of Food Junction vouchers. Any refund requests exceeding the 1-month period is not allowed.


Can I perform NETS FlashPay (Public E-Wallet) top-up or other E-Wallet top-ups at top-up kiosks located within Food Junction?

Top-up kiosks in Food Junction only enabled for Food Junction Tap Tap/RSVP Card  transactions, such as top-ups and card balance enquiries. Customers will not be able to perform any Nets FlashPay or other E-Wallet transactions.


Can I refund my Food Junction Tap Tap/RSVP card?

No, there are no refunds for Food Junction Tap Tap/ RSVP card.


Can I still pay by NETS and NETS FlashPay at Food Junction?

Yes, NETS and NETS FlashPay payment modes are still acceptable at Food Junction but customers will not be able to enjoy the 10% discount offered unless using the Food Junction Tap Tap/RSVP Card.


I lost my Food Junction Tap Tap/RSVP Card, can I deactivate it?

The Food Junction Tap Tap/RSVP Card is deemed non-retrievable once lost/stolen/misplaced and there is no refund or deactivation.


Who should I approach if I am facing issues with my Food Junction Tap Tap/RSVP card?

For top-up or refund issues, you may contact us at foodjunction@breadtalk.com.

For faulty card issues, please contact NETS at info@nets.com.sg or call 6274 1212.

The Food Junction Tap Tap/RSVP Card is a joint service between Food Junction and NETS. We seek your kind understanding to give us sufficient time to get back to all enquiries.